Shipping policy

Shipping & Delivery Policy

For any queries or assistance, feel free to reach out to us via email at support@toytoise.kids or call us at +91 9818655710.

At Toytoise, we are committed to shipping our products quickly, safely, and cost-effectively.

Domestic Shipping:

Orders within India are dispatched using fast post or authorized courier services.

We process and dispatch orders within 24 hours.

After dispatch, delivery within India typically takes 3-5 working days.

We are not responsible for delivery delays caused by courier services or postal authorities. If an item is out of stock, we will notify you by email/ call of any delays.

Delivery Address:

All orders will be delivered to the registered address unless specified at the time of order. Please ensure that your full address, zip code, and contact number are provided.



Tracking Your Order:

Once your order is handed to the courier company, we will send you a tracking details at every steps on WhatsApp in order to make sure that customer can track the smile of happiness.